Delayed PointClickCare Syncronziation

Incident Report for GreySignal

Resolved

This issue has been resolved and synchronization mechanisms have returned to normal

Posted Jan 25, 2023 - 15:28 EST

Monitoring

We are monitoring the fix and things are returning back to normal.

Posted Jan 25, 2023 - 15:12 EST

Identified

We have identified the source of this issue and are pushing a fix

Posted Jan 25, 2023 - 14:42 EST

Investigating

We are investigating delayed synchronization behavior with PointClickCare

Posted Jan 25, 2023 - 14:34 EST

This incident affected: GreyMAR (Bed Board Services).