PointClickCare has stated they have fixed the issue. We are monitoring the situation.
Posted Jul 29, 2025 - 10:25 EDT
Identified
An issue has been identified where beds, rooms, and patients are out of sync with the GreyMAR system. This has been confirmed as a PointClickCare software issue by their team and they have stated they're working on it ASAP. We'll alert you via these channels once we've heard a resolution from their team. All other GreyMAR services remain fully operational.
Posted Jul 28, 2025 - 17:11 EDT
This incident affected: GreyMAR (Bed Board Services, API & Integrations).